When should you use a hot towel on a client?

Using a hot towel on a client is particularly beneficial before a shave to soften the hair. The warmth from the towel helps to open the hair follicles and soften the facial hair, making it easier for the razor to cut through. This process not only reduces the chances of irritation and razor burn but also allows for a closer shave, leading to a smoother skin finish. The heat helps to relax the skin and prepares it for the shaving process.

While a hot towel could provide relaxation after a shave or be useful in other contexts like washing hair, its primary and most effective use in the context of shaving is to enhance the shaving experience by preparing the hair and skin beforehand.